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Zoho Customer Service

Get to know more about Zoho mail and some of its issues and solutions!!

Zoho email is one of the most used as well as one of the most standout email services in the USA. Zoho mail provides easy ways to the users for them to sending and receiving emails on their Zoho accounts. Presently, there are tremendous number of people who are utilizing the features and services of Zoho mails and are fully satisfied with it.

Therefore, if the users have any questions or any queries regarding the working of the Zoho mail then they should without wasting their time just contact on the Zoho Toll free Number and should discuss the issues with the concerned representatives who are present on the phone lines.

There are times when the Zoho mail creates issues in receiving emails and many users complaint that they are not able to receive emails on their Zoho accounts. If anytime this issue occurs then there are various steps by which the issue can be solved.

Mentioned below are the steps to solve the issue when zoho mail can send but not receive emails!

  • Users should configure MX records so that the emails can be received.

  • Sign in to the domain.

  • The DNS manager option should be launched that has the list of all the domain users.

  • Go to the email settings option.

  • Delete the existing entry contacts that are listed.

  • Click on the add record.

  • Mention the value in the space required for name or host. Users can also leave that blank.

  • Mention the first record number as mx.zoho.com.

  • Follow the same thing to add another MX.

  • Now to make sure that the delivery domain is correct the MX recored should be mentioned.

  • Lastly, select on save zone file to save the changes.

For more details on this the users can call on the Zoho Technical Support Phone Number at any time of the day and can resolve all their issues.

How do you refresh ZOHO app?

  • Firstly the users should open their Zoho app on their mobile devices.

  • Then the users should go to the record list in the app.

  • Then just pull to refresh way by swiping the screen of the phone downwards in the record list so as to refresh the Zoho app.

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